Can I establish recurring FedEx pick-ups for my sampling location?
Yes! To set up recurring pick-ups, just visit biobot.io/shipping. This link will redirect you to a form where you can set pick-up times and frequencies with our shipping contractor, Mercury.
If you have any questions or concerns related to Mercury or these recurring pick-ups, you may reach them directly at email@example.com.
How can I adjust my recurring pick-up schedule?
To make any adjustments to your recurring pick-up schedule, you may contact Mercury directly at firstname.lastname@example.org.
Will Mercury be notified of changes to sampling operations due to Biobot holiday or company closures?
Due to the unique nature of our customers sampling preferences and alterations required as a result of holiday disruptions, we request that you please contact Mercury directly at email@example.com to make any adjustments to your recurring pick-up schedule.