How can I get in touch with someone for help?
Our dedicated Customer Support team is here to help answer any questions you may have. We can be reached by email at support@biobot.io, or by phone at 424-396-5290.
When can I contact the Biobot Support team?
Our Customer Support team is typically available Monday-Friday between 9am-5pm eastern. However you may feel free to reach out to us via email or phone at any time, and we will get in touch as soon as possible during the following business day.
Please note that responses may be delayed on observed holidays. You may refer to our Biobot Analytics 2023 Holidays page for the full list of holidays observed by our Biobot Analytics teams this year.